Acceptable Use Policy – Artificial Intelligence

GTB Technologies > Acceptable Use Policy – Artificial Intelligence

Acceptable Use Policy - Artificial Intelligence

Acceptable Use Policy: Artificial Intelligence

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Scope

This Artificial Intelligence Acceptable Use Policy (“Policy”) applies to the use of all services offered by GTB Technologies, Inc. or its affiliates (“GTB”), or third-party products, applications or functionality that interoperate with services offered by GTB, that incorporate artificial intelligence (collectively, “Covered AI Services”). Within the Covered AI Services, those that use Generative AI will be referred to as the “Covered Generative AI Services.” The terms of this Policy are in addition to the Acceptable Use and External Facing Services Policy, as well as GTB’s Software License and Services Agreements (“EULA”) and/or any other agreement governing the Customer and / or user’s use of the services.

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Changes to Policy

GTB may change this Policy by posting an updated version of the Policy at https://gttb.com , without explicit notice, and will be effective when posted on GTB’s website. GTB is not obligated to provide notice of any revisions to this Policy.

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Violations

An end user’s violation of this Policy will be considered a material breach of the EULA and/or other agreement governing the Customer’s use of the services.

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Disallowed Usage: Customers may not use a Covered AI Service, nor allow their users or any third party to use a Covered AI Service, for the following:

  • Automated Decision-Making Processes with Legal Effects a. As part of an automated decision-making process with legal or similarly significant effects, unless Customer ensures that the final decision is made by a human being. In this case, Customer must take account of other factors beyond the Services’ recommendations in making the final decision. b. As part of an automated decision-making process for services such as, but not limited to, payday lending even when the final decision is made by a human being.
  • Individualized Advice from Licensed Professionals a. Generating individualized advice that in the ordinary course of business would be provided by a licensed professional. This includes, for example, financial and legal advice. b. Generating or providing individualized medical advice, treatment, or diagnosis to a consumer or end user. c. For clarity, this section does not limit Customer from using Covered AI Services for other purposes, such as Customer support in regulated industries, or to assist a licensed professional where Covered AI Services were not leveraged in the generation of individual advice. When an Customer uses such services to assist in providing individualized advice (e.g., summarization), there must be a qualified person reviewing the output.
  • Explicitly Predicting Protected Characteristics Explicitly predicting an individual’s protected characteristic, including, but not limited to, racial or ethnic origin, and past, current, or future political opinions, religious or philosophical beliefs, trade union membership, age, gender, sex life, sexual orientation, disability, health status, medical condition, financial status, criminal convictions, or likelihood to engage in criminal acts. i. The previous sentence does not limit or prohibit use cases or tools designed specifically to identify security breaches, unauthorized access, fraud, and other security vulnerabilities, or to identify and reduce bias in GTB AI Services. ii. Additionally, Customer may not submit images of individuals for the purposes of creating or analyzing biometric identifiers, such as face prints or fingerprints or scans of eyes, hands, or facial geometry.
  • Deceptive Activity a. Engaging in plagiarism or academic dishonesty.
  • Child Exploitation and Abuse a. Creating, sending, uploading, displaying, storing, processing, or transmitting material that may be harmful to minors including, but not limited to, for any purposes related to child exploitation or abuse, such as real or artificial Child Sexual Abuse Material (CSAM).
  • Disclosures a. Customers may not deceive end users or consumers by misrepresenting content generated through automated means as human generated or original content. b. Customers must disclose to end users when they are interacting directly with automated systems, or similar features, unless there is a human in the loop, and when required by law, provide a means for end users to interact with a human instead of an automated system.

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Notices

NOTICE OF HIGH-RISK USE: AI technology, including Generative AI, will continue to be used in new and innovative ways. Customer is responsible for determining if it’s use of these technologies is safe.